Style Artist LLC is primarily a service-based business offering personal styling services to our clients. We may offer branded merchandise on occasion.

Your stylist is willing to travel up to 25 miles for in-person styling services within the Chicagoland area (Chicago, IL, US or surrounding suburbs within a 25 mile radius). Any in-person service that is 10 miles or less will incur a one-time $35 mileage fee. Services located between 11-25 miles away will incur a one-time $50 mileage fee. The mileage fees include travel to and from the client's home and/or travel to and from various stores for shopping purposes. If you'd like in-person services outside of the travel area (out-of-state) you are able to request long-distance travel and your stylist will approve or decline at her discretion, however, you will be responsible for reimbursing flight and hotel accomodations.

The stylist will communicate with you in one or more of the following ways: 1. By phone: (773) 219-1791 2. By email: - jasminecarly@styleartistchi.com - info@styleartistchi.com - customerservice@styleartistchi.com 3. Via the Members portal on the Spaces by Wix app (for clients who choose to opt-in to the Members app) 4. Via FaceTime or Zoom (for styling sessions) Feel free to reach out to your stylist during business hours using any of these means of communication. If you reach out to your stylist outside of business hours, you can expect a reply on the following business day.

Returns We are confident in the quality of our customer service and our products, however, if you're unsatisfied for whatever reason, we are happy to provide a refund on items returned within 30 days of the shipment date. We will provide you with a pre-paid shipping label for your return. Returned items must be in original condition (unworn, unwashed, and unaltered) with tags or labels still intact. Refunds are applied to the payment method used to complete the purchase order. Please allow up to 14 days for your return to be processed and up to 10 days for your refund to be applied to your payment method. We DO NOT provide refunds for bookings or purchases made with a gift certificate but we do offer store credit that can be applied to service bookings or product purchases. Exchanges Exchanges are accepted within 14 days of the shipment date. You will be credited for exchanges that have a lesser value than your original order and charged for the remaining balance on exchanges that cost more than your original order. Any follow-up transactions will be charged/credited to the payment method used to complete the original order. These policies are subject to change at the discretion of Style Artist LLC.

If you are using a Desktop: 1. Click "Log In" at the top right-hand corner of your screen. 2. NOTE: Please review our website's Privacy Policy. 3. You will be asked to sign-up with Facebook, Google, or using an email. Choose one of the options and follow the prompts. 4. You will receive the following confirmation message: "Success! Your member signup request has been sent and is awaiting approval. The site administrator will notify you via email once your request has been approved." 5. You will be approved as a site member within 24 hours and will be notified via email upon approval. 6. You're all set! You can create your Member Profile and submit any necessary forms to your stylist! If you are using a mobile device: 1. Click the menu box at the top left-hand corner of your screen and click "Log In" at the very top of the drop-down menu. 2. NOTE: Please review our website's Privacy Policy. 3. You will be asked to sign-up with Facebook, Google, or using an email. Choose one of the options and follow the prompts. 4. You will receive the following confirmation message: "Success! Your member signup request has been sent and is awaiting approval. The site administrator will notify you via email once your request has been approved." 5. You will be approved as a site member within 24 hours and will be notified via email upon approval. 6. You're all set! You can create your Member Profile and submit any necessary forms to your stylist!

Our site members are considered our VIP members. VIP members have more access to the stylist, are automatically added to our email list where they receive discounts on products and services, birthday gifts/discounts, free personal styling tips, and are the first to know about new products and services, as well as other special perks!

All services are charged as a flat rate. When booking, you will see the flat fee but you're only required to pay a service deposit at that time. The deposit it credited towards your service fee. After you've booked your service, you will receive a separate invoice via email for the remaining balance which is due prior to the start of your service.

Yes, all services require a deposit except for the Style Consultation service. There is a $50 deposit for all wardrobe styling services except for the Style Makeover service, which requires a $100 deposit. Deposits are credited towards your total cost of service and are non-refundable.

If you need additional help from your stylist outside of the allotted time that you have paid for, you will be charged $35 per hour for each additional hour needed.

We do not offer gift cards at this time but our services can be purchased as a gift for someone else. Just let your stylist know prior to your start of service.

The following additional costs may be incured for various reasons related to your service: - Service deposit (credited towards total cost of service) - Additional hourly rate(s) for service overages where you might have paid for less hours than your service actually took. - Mileage/travel fees for in-person services. - If you are unresponsive to communications from your stylist, you may incur additional fees for extra time the stylist might need to spend replacing recommended items that may have sold out during your unresponsiveness. You typically have 3-5 business days to respond to any communications from your stylist. - A $25 cancellation fees may apply if you cannot be reached after booking a service.

Each service and it's costs are different but ideally a modest wardrobe styling budget would require approximately $750, a mid-level budget approximately $1000-$1500, and a high budget would be anywhere from $1500-$3000. Your budget should always include your stylist's rate and money set aside specifically for shopping purposes.

Deposits are non-refundable unless at your stylist's discretion.

We are easily accessible by phone (call or text), email, or our website's chat box. You can reach us: By Phone: +1 (773) 219-1791 Email: info@styleartistchi.com Or by clicking the gold chat box at the bottom right corner of every screen.

A Style Profile is how your stylist learns and understands your style needs, pain points, preferences, and other things like your lifestyle, sizes, budget, etc. Failure to complete your Style Profile is doing a disservice to you and your stylist.

The Style Profile is a form that is used to gather information about a client's personal information and style, size, fit, and budget preferences. This information is crucial in helping your stylist to choose the best clothing and accessory items to suit your needs. All clients who book a Wardrobe Styling service are required to complete a Style Profile. This will give your stylist all the information needed to complete your service to the best of their ability.

Personal styling is a more one-on-one approach to addressing a client's style. It has more of a focus on educating the client to define their own personal style, whereas personal shopping takes on less of an educational approach and is more straight to the point. With personal shopping, stylists are given a budget and have more freedom in choosing styles that will work for the client without the client having to be there, as compared to personal styling, which client's may have more of an opinion about the items that the stylist chooses. Assisted shopping is when clients receive guidance shopping in-store or online with a stylist by their side every step of the way. Assisted shopping is most beneficial for clients who want to learn how to shop for themselves more efficiently.

Typically I will shop at stores like Nordstrom, Neiman Marcus, Bloomindales, Macys, etc. Depending on the client and his/her budget, I will shop at other stores like outlet malls/stores, Zara, H&M, ASOS, Akira, Nike, Jordan, etc. For higher-paying clients I shop at the department stores named above or directly with designer brands at their flagship stores.

Our stylist will accept male clients on a case-by-case basis, however, Style Artist LLC is tailored more for female clients. Keep in mind that we do sell unisex branded merchandise that any gender of "style artist" can wear or use!

Of course! Our Personal Shopping service is perfect for those clients that know exactly what they want but may not have the time to get it themselves. Your stylist would be happy to take that task off of your hands! However, if you are a new client, we recommend that you do book a couple of our other styling services first to ensure that your stylist is well-versed in your style preferences before making purchase decisions for you.

Your stylist can negotiate discounts for your purchases at her discretion, but cannot guarantee discounts on purchases made in-store.

Your stylist will never try to control who might be in your home during in-person appointments but for all appointments, keep in mind that a one-on-one encounter is ideal to minimize distractions, keep track of time, and keep delicate personal information private. If you are more comfortable with someone else in the room, a maximum of one additional person per appointment is permitted.

1. Sign up for a site member account by clicking "Log In" in the menu on our Home page. If you are already signed up, please Log In. 2. Once you're logged in, go back to the menu and click the drop down next to your name. - Choose Style Profile if you plan to book a Wardrobe Styling service. - For Home Styling services, choose Home Styling Questionnaire. Complete the applicable form. If you plan to book both services, please complete both forms. Please complete these forms at least 24 hours prior to your appointment. 3. Go to Services & Bookings in the menu to book your service. NOTE: Please be sure to read over our Terms & Conditions and Service Agreement before booking. They are linked at the bottom of every page. 4. Once you've booked your service, you will receive a booking confirmation and you're all set!

Once you've booked an appointment with our stylist, please keep in mind that it is on the responsibility of both Style Artist LLC and you, the client, to respond to one another in a timely manner, especially regarding service materials such as mood boards, style boards, shopping lists, 3D designs, revisions, etc. to avoid unnecessary extensions of this agreement. You have 3 business days to respond to such materials. Failure to do so can result in additional charges related to the extra time/labor associated with the stylist needing to revisit various aspects of your project and replace items originally suggested that might have sold out due to unresponsiveness. Time is of the essence in this Agreement.

Your stylist is a human who sometimes deals with extenuating circumstances. If for some reason your stylist is unable to take on your project after you've booked it, you have the option to credit the deposit you paid towards a service at a later date or you will receive a full refund of your paid deposit. This is one of the rare cases that your deposit can be refunded.

Yes! We offer in-person services for suburban clients that are within 25 miles of Chicago and both virtual wardrobe styling services and virtual home styling services for clients that are outside of that range but are within the contiguous United States. Virtual services are facilitated via FaceTime or the Zoom app. Be sure to keep in mind that virtual home services will be more hands-on for you, the client, but are a much more cost effective way to achieve your style goals whether for wardrobe or home styling. If you are considering a virtual service, feel free to reach out to us before booking your service to see if your specific styling project would benefit most from a virtual service. You can reach us by sending an email to info@styleartistchi.com or by sending us a chat message via the gold bubble at the lower right-hand corner of your screen.

To cancel or reschedule, please contact us at least 24 hours in advance. Service deposits are non-refundable for no-shows or cancellations with less than 24 hours notice.